Our industry-leading data security solutions and services enable you to safeguard every customer interaction, in every channel. Powering the delivery of optimized customer experiences that build trust and lasting loyalty.
Now you can connect and engage with customers in their preferred channels – anywhere in the world. And build experience-driven seamless customer journeys, without compromising security.
Our easily deployable cloud-based architecture enables you to empower agents to deliver exceptional customer transaction experiences, faster and more accurately.
Measurably improving Average Handling Times (AHT) by up to 8%, our solutions reduce Interactive Voice Recognition (IVR) call abandonment rates and ensure all call First Time Resolution (FTR) rates are optimized.
Sycurio’s customer experience-centric design and transparent cloud payment technologies enable agents to engage in value-add dialogue with customers throughout the whole interaction. Using speech recognition, simple phone keypad input and the full digital channel spectrum, customers can interact with your brand in their preferred channel.
Enabling you to create consistent and secure experiences across all your customer engagement channels, Sycurio protects your customers, your business, and your brand reputation.
By completely removing sensitive data from your environment, we significantly reduce your risk of costly data breaches that can have serious legal, regulatory, and financial consequences.
While the cost of compliance with payment industry and regulatory standards is rising, the cost of non-compliance is even higher. PCI DSS Version 4.0 brings new and more complex challenges that Sycurio’s cloud-based platform can help you solve by descoping voice, IVR, chat, messaging, email and other digital channel payments. By shielding your entire infrastructure from the payment process, Sycurio substantially reduces your compliance burden – enabling you to focus on your business and not waste time overcoming the complications associated with the complexity of maintaining compliance.
Sycurio’s single cloud-based solution for contact center, remote agents and field-based operations delivers secure, easy-to-use solutions for voice-based and digital payments across your entire business. We enable your people, however they work, to engage with customers and take payments or collect sensitive information without ever being exposed to it. Protecting your customers, your agents, and ultimately your reputation.
Multi-channel payment orchestration can be a headache, but Sycurio secures and simplifies the whole process in a single environment. Our innovative cloud-based Payment-Processing-as-a-Service model enables you to take payments across your voice, IVR, chatbot, email, SMS and other digital channels without the cost and complexity of complying with endless PCI DSS controls. We ensure payment card and sensitive personal data never enters your environment, so you never need to worry about securing it.
Our industry-leading data security solutions and services enable you to safeguard every customer interaction, in every channel. Powering the delivery of optimized customer experiences that build trust and lasting loyalty.
Now you can connect and engage with customers in their preferred channels – anywhere in the world. And build experience-driven seamless customer journeys, without compromising compliance and security.
Sycurio.Voice makes payments over the phone more streamlined and secure for customers, agents and IVRs.
It automatically secures payment card, banking and personal data; preventing sensitive customer information from being exposed to your people, your processes, your environment and your systems.
Sycurio.Digital is an innovative easy SaaS-based omnichannel digital payments solution which powers better customer payment experiences across all your engagement channels.
It enables you to deliver descoped PCI DSS compliant digital payments across your business, with no need to invest in costly development and complex security auditing.
We extend our solutions and business capabilities through powerful alliances with leading technology vendors.
Together, we ensure customers always have access to the latest and best technologies, compliance products and know-how.