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We help organizations simplify and transform how they manage payment security, regulatory compliance, and consumer data protection across every channel.
Our industry-leading data security solutions protect every customer payment interaction—voice, digital, and IVR—enabling seamless, secure experiences that build trust and loyalty.
In the contact center, our patented data capture technology automatically secures payment card, banking, and personal data during live agent transactions. This pioneering approach reduces data breach risk while lowering the cost and complexity of PCI DSS compliance.
In automated payment channels like IVR, chatbots, SMS, social media, email and more, our solutions ensure sensitive data is captured and processed securely—without interrupting the customer journey. This allows organizations to collect revenue faster while maintaining full compliance and customer confidence.
Sycurio holds United States patent (#8,750,471) concerning its Dual-Tone Multi-Frequency (DTMF) signaling technology which was granted in June of 2014. Sycurio was also awarded additional United States patents in January 2018, September 2019 and June 2021. Sycurio also holds patents in Australia and India.
Sycurio’s patents cover a number of aspects related to the use of DTMF signaling to capture payment card data from a contact center customer during a live phone call and transmit it securely to a payment system.
As you’d expect from one of the world’s leading data security solution providers, we’ve achieved many of the industry’s most respected security accreditations. You can discover the full extent of our security pedigree here.
Having invested significant resources into developing our unique contact center PCI DSS solutions that protect confidential cardholder data, and building out an intellectual property portfolio around these solutions, we diligently and rigorously defend and protect our patent rights.
As part of our intellectual property strategy, Sycurio will actively pursue companies and organizations that infringe our patent rights.
It's also the reason why we developed our Secured by Sycurio® Trustmark to give merchants, and their customers, the confidence of knowing they are using a telephone payments solution that’s powered by an industry-leading secure payment method they can trust.
To protect our intellectual property and support the adoption of DTMF masking solutions across the industry, the Secured by Sycurio® Trustmark is available for use by our clients, our channel partners and licensees of our patents.
The Secured by Sycurio® Trustmark provides merchants and consumers with the instant recognition and reassurance that they are utilizing an authentic and appropriately licensed industry-leading Sycurio technology.