Sycurio is built to integrate seamlessly with your CCaaS cloud solution – delivering fast, easy and secure payments across all your voice and digital engagement channels.
Both your office based & remote teams can take and process payments wherever they are located without seeing sensitive card holder data, such as credit and debit card numbers and security codes.
As a fully integrated PCI DSS compliant solution for cloud contact center platforms, Sycurio helps you create a seamless payment CX. At the same time, it protects your brand reputation from insider threats and the risk of payment card data breach.
Managing your PCI DSS compliance becomes a simple and cost effective. Sycurio will provide your PCI Attestation of Compliance (AoC) for all protected phone payments and digital payment transactions.
Sycurio CCaaS integrations at a glance:
- Create better call outcomes and customer satisfaction scores (CSAT) by keeping agents in contact with the customer throughout the call or digital transaction
- Measurably improve your CX and lower your PCI compliance costs
- Fast and seamless customer payment experiences with dedicated CCaaS connectors
- Ensure PCI DSS compliant voice and digital payments wherever your agents are located
- Improve payment security and greatly reduce insider breaches without additional agent training or supervision
- Easily add new and multiple PCI DSS compliant digital payment channels
- Protect and enhance payments in your automated AI chatbots, voicebots and IVR channels