Messaging and chat applications are a part of everyday life in today’s world. Live chat’s immediacy and ease make it a preferred channel for many.
Sycurio’s PCI compliant chat payment link solutions help you to take secure, CX friendly payments directly without leaving the chat stream.
Our payment links can be automated or manually inserted directly into a chat, creating an intuitive, fast and trusted way to enable a customer to pay without leaving the conversation.
Sycurio’s payment CX solutions enable agents to guide the whole interaction, delivering more efficient human-led transactions that lead to measurably better customer experiences.
Sycurio chat and messaging payment links at a glance:
- Deliver payment requests in any chat or messaging application that supports URLs
- Enable customers to easily pay without leaving the conversation
- Allow your agents to live track every stage of the payment transaction without seeing sensitive data
- Keep your customers in contact with agents for guidance through each step of their payment experience
- Paste payment links manually in chats or fully automate them using our flexible API
- Make sure every chat payment link is fully PCI DSS compliant
- Deliver faster and more efficient payment transactions that lead to measurably better customer experiences
Leveraging chat and messaging channels for taking payments
of customers prefer the immediate response
appreciate the ability to multitask whilst in the chat
consider it an efficient means of communication
believe that it has improved accuracy of information
of consumers prefer not to use the phone
can engage in messaging while they are working