"Utilizing Sycurio.Voice has reduced our call handling times by an average of 12 seconds per call – all of which means we can manage a greater volume of patient inquiries and deliver a much smoother and more efficient experience for patients when they call in.”
"Agent productivity is enhanced by the Sycurio system as it allows them to carry out additional tasks, such as filling in notes and updating records while the member is inputting their details. It has also meant that calls are often shorter because the numbers no longer need to be read out loud before being entered.”
Financial Controller Caravan and Motorhome Club
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