Balancing security & CX.

In a world where customers demand both smooth digital experiences and iron‑clad security, businesses can be caught in the middle. The Balancing Security & CX Fact Sheet shows how you don’t have to sacrifice one for the other—especially when handling payments across multiple channels and with remote or hybrid workforces.

Here’s what you’ll learn:

• Why rising payment fraud and data breaches are not just a compliance issue, but a business threat—losing customer trust, brand value, and revenue.

• How internal controls, ongoing staff training, and globally recognized security standards (like PCI DSS, ISO 27001, etc.) are foundational—not optional—for protecting sensitive data. 

• How modern omnichannel payment solutions (e‑commerce, chat, SMS, QR codes, etc.) can give customers frictionless options while keeping sensitive card data completely out of your organization’s infrastructure. 

• Real business benefits: faster deployment (days, not months), lower risk, less compliance burden, and happier customers. 

If you’re leading customer‑experience, payments operations, IT or compliance, this fact sheet will help you find the sweet spot: fast, seamless digital journeys that don’t put security on the line.