Workforce Management on Semafone’s PCI DSS compliance tech

Compliance regulations are not to be taken lightly. Protecting customer data, and more specifically, payment data, is a component of the modern customer experience. And PCI (News - Alert) DSS compliance is central to those efforts. 

This week Semafone unveiled SecureWeb+ to deliver outsourced contact centers, merchants and in-house customer support simple, secure payments on third-party websites.