PaymentsDive on Semafone & Avaya payment security partnership

  • Semafone, a payment security and compliance provider has partnered with cloud-based company Avaya to provide secure payments for call centers during work-from-home conditions.

  • Semafone’s platform secures sensitive information like a customer’s card details for payments. These details are then encrypted or tokenized and transactions are processed without the call center representative ever receiving customers’ details.