Live visibility and monitoring for your entire Sycurio.Voice payment infrastructure.​

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Sycurio Monitor is an advanced feature that delivers comprehensive real-time visibility of your entire Sycurio.Voice payment infrastructure environment.

Providing oversight of the core applications and components, Sycurio Monitor surfaces data and insights into easily configurable dashboards, reports, and alerts. Empowering you to deliver the highest levels of payment systems availability and customer service, by giving you the right information to make informed decisions in real-time.  

Benefits at a glance.

  • Delivers visibility of your entire Sycurio.Voice payments environment
  • Live information from the core of your payment transaction platform
  • Out-of-the-box pre-defined dashboards
  • Dashboards and reports serve up at-a-glance information on core application metrics and key performance indicators (KPIs)
  • Roles-based access - complete control over who has visibility of what information
  • Reporting parameters can be defined according to role and function
  • Targeted and conditional notifications and alerts can be created for users, teams, and roles
  • Push notifications to mobile devices ensure the right information gets to the right people, at the right time
  • Highly scalable – engineered for organisations of any size

Better for customers.

  • Helps to deliver a 24/7/365 frictionless experience – ensuring payment services are always available when they are ready to use them

Better for information security and infrastructure.

  • Live visibility of your payment infrastructure – easily deployable across Sycurio cloud, on-premises and hybrid solutions
  • Identify opportunities for improving resilience and optimization at a system component level
  • Granular information logs facilitate in identifying and communicating event information
  • Delivery of instant notifications and alerts – push the right information to the right people, at the right time
  • Roles-based access – effective security and ‘need to know’ management
  • Visualize performance information
  • Improve planned maintenance capability – design and build schedules based on information not intuition or routine
  • Automated and detailed system performance reporting delivered to your in-box
  • Built on a reliable, configurable, and extensible industry standard platform
  • World-class Sycurio support, planning and integration services

Better for compliance and governance.

  • Provides important information for resilience planning

Better for finance.

  • Gives visibility of on-premises equipment performance in ‘moving to cloud’ ROI calculations


  • Moves your entire contact center and remote agents out of scope of the majority of PCI DSS compliance obligations
  • Protects your brand, reputation and bottom-line
  • Creates a frictionless customer transaction experience across all your voice channels
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