![The impact of Pause and Resume on your call center's data security The impact of Pause and Resume on your call center's data security](https://sycurio.com/hs-fs/hubfs/Sycurio%202023/2023%20Website/Articles/Sycurio%20-%20Latest%20blog%20-%20Vulnerable%20Call%20Center%20-%20Light%20Violet.jpg?width=352&name=Sycurio%20-%20Latest%20blog%20-%20Vulnerable%20Call%20Center%20-%20Light%20Violet.jpg)
The perils and pitfalls of Pause and Resume recording.
![The impact of Pause and Resume on your call center's data security The impact of Pause and Resume on your call center's data security](https://sycurio.com/hs-fs/hubfs/Sycurio%202023/2023%20Website/Articles/Sycurio%20-%20Latest%20blog%20-%20Vulnerable%20Call%20Center%20-%20Light%20Violet.jpg?width=352&name=Sycurio%20-%20Latest%20blog%20-%20Vulnerable%20Call%20Center%20-%20Light%20Violet.jpg)
“Sycurio’s solution offered a streamlined approach to further eliminating risk where sensitive customer payment data is concerned. One that also enables us to continue to record calls without comprising our regulatory compliance.“
Chris Gray - Senior IT Manager, iGO4
“This is easier than our old way of processing payments and now the conversations between me and my customers’ just flow. It has made my job easier to assess my calls now, as they don’t need to look for two parts of a recording.”
Contact Center Team Leader, Cabot