How you can reduce call handling times without compromising on service.

In the contact center world, average handle time (AHT) isn’t just a metric—it’s a driver of efficiency, cost, customer satisfaction, and ultimately your bottom line. But trying to speed things up often risks compromising security, compliance, or the customer experience. What if you could improve speed and service and compliance at the same time?

That’s exactly what our “AHT Reduction Fact Sheet” delivers. In this no‑fluff guide you’ll discover how to:

• Eliminate the common delays caused by mis‑heard or mis‑keyed payment data.

• Strengthen your compliance with PCI‑DSS without slowing down calls.

• Empower customers to securely enter card details themselves, while your agents continue guiding the conversation—minimizing errors and reducing AHT by 7‑30 seconds per call. sycurio.com

• Free up agents to focus on real service rather than reading back numbers or manually correcting mistakes.

Download the fact sheet now to claim back seconds on every call, reduce frustration—for staff and customers alike—and see how smoother, safer payment handling is possible.