New partnership agreement with the contact center consulting firm extends Semafone’s reach in the North American secure payment solutions market
BOSTON, MA and GUILDFORD, UK – Feb. 11, 2021 – Semafone®, the leading provider of data security and compliance solutions for call and contact centers, today announced a new reseller partnership with SKWeston & Company, a Maryland-based provider of contact center consulting and professional services to some of the world’s most recognized brands.
SKWeston & Company work with some of the most highly regulated industries including banking, healthcare and wealth management and they are continuously tasked with managing compliance across a host of complex laws and standards ranging from the Payment Card Industry Data Security Standard (PCI DSS) to the Health Insurance Portability and Accountability Act (HIPAA). The inclusion of Semafone’s PCI DSS compliance and secure data capture solutions will help mitigate these challenges and empower a frictionless customer experience, regardless of industry sector.
The new agreement gives SKWeston & Company the ability to resell Semafone’s Payment Card Industry Data Security Standard (PCI DSS) solutions, Cardprotect Voice+ and Cardprotect Relay+.
Steve Weston, Managing Partner at SKWeston & Company remarked, “As data protection and compliance with global data security standards and regulations continue to move up the list of priorities for most businesses, Semafone provides proven, trusted and compelling secure payment solutions that address those challenges. We’re excited to work with Semafone and look forward to a successful partnership.”
Marc Cremer, Semafone EVP of Sales, North America added, “PCI DSS compliance has always been a critical concern for any businesses that takes card payments. This is even more true today as businesses shift to work from home models, the number of data breaches spirals and the regulatory landscape gets ever more complex. “With an impressive set of clients and unmatched expertise in the realm of contact center consulting, we are confident that our partnership with SKWeston will offer real value to organizations who want to protect reputations and safeguard customer’s data.”
About SKWeston & Company
SKWeston & Company is a leading provider of contact center consulting and professional services. SKWeston & Company’s clients represent small, medium, and Fortune 500 companies, including some of the most recognized brands in the world. SKWeston & Company is a Global BPO Consulting and Professional services company that offers Implementation, Optimization, Outsourcing, Blockchain and Managed Services.