Sycurio.Voice Connector for NICE CXone.

Seamless, Secure Payments Inside NICE CXone — Meet the Sycurio Voice Connector

Transform your contact center into a compliance powerhouse — without sacrificing customer experience.

In the world of voice‑based interactions, one misstep with PCI data handling can mean serious risk. But you don’t have to choose between security and service. With the Sycurio Voice Connector for NICE CXone, your agents can stay fully engaged with customers while all sensitive payment data stays encrypted, masked, and out of your environment.

Inside this solution brief, you’ll learn:

• How Sycurio’s DTMF masking keeps card data invisible to your agents

• Why the Connector removes your contact center from PCI DSS scope

• How payments are processed securely through your existing PSP

• The seamless integration with CXone — prefilled payment pages, real‑time validation, and automatic record updates

• How you can reduce operational costs, streamline compliance, and elevate the customer experience
  
  

Ready to see the difference? Download the Solution Brief now for a closer look at how Sycurio + NICE CXone can power secure voice payments in your operations.

Let’s make your contact center both compliant and customer‑centric.