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Worldpay from FIS and Sycurio join forces to deliver better payment experiences

Sycurio™, the leading provider of seamless and secure multi-channel payment experiences for contact centers, today announced a global partnership with Worldpay from FIS.

Through this partnership, Worldpay’s UK and US merchants will have access to Sycurio’s Voice and Digital solutions and be able to take advantage of intuitive payment interfaces that make it possible to securely transact in every channel.

As the demand for digital payments accelerates, consumers are looking for more convenient and flexible ways to make payments in the channel of their choice. Using Sycurio’s solutions, Worldpay will be able to offer their merchants secure, PCI DSS compliant payment transactions in every channel including voice, SMS, email, messaging and chat.

“We’re thrilled to announce our partnership with Worldpay. Through this partnership, Worldpay’s global merchants will benefit from Sycurio’s intuitive payment interfaces and safeguard every customer interaction in every channel,” said Salimah Karimbhoy, VP of Partner Program & Ecosystems at Sycurio. “Partnering with Worldpay, one of the world’s leading payment service providers, is a natural next step for Sycurio as we expand our global footprint.”

Worldpay merchants can benefit from improved CX and payment security with Sycurio by:

  • Removing their contact center and remote agents from the scope of PCI DSS
  • Processing payments quickly with automatic validation of payment card data before transactions are processed
  • Keeping customer payment transaction records automatically updated
  • Protecting sensitive payment data, by keeping it out of call recordings and not storing in their contact center environment
  • Significantly reducing the cost and burden of maintaining PCI DSS compliance
  • Achieving measurable improvements in customer satisfaction scores and a reduction in average handling times

“We are delighted to be working with Sycurio as part of our new Global Partnership. The collaboration between both businesses continues to drive our core values of ‘Winning as One Team and Be the Change’ by offering a new way of taking payments via Sycurio’s Voice and Digital solutions,” said Rocky Gingg, Worldpay Senior Partner Manager, Global Enterprise Partners, and Douglas Adams, Worldpay Corporate Sales Director UK and EMEA.

About Worldpay
Worldpay payment processing solutions allow businesses to take, make and manage payments more seamlessly. Worldpay makes payouts to a broad network of suppliers and beneficiaries around the world, with capabilities to send money to approximately 225 markets in nearly 135 local currencies. FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index. To learn more, visit Follow Worldpay on Facebook, LinkedIn and Twitter (@Worldpay_Global).