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Gamma and Sycurio join forces to revolutionize digital payment customer experience

Sycurio™, the leading provider of seamless and secure digital payment experiences for contact centers, has collaborated with Gamma Communications plc (“Gamma”), a leading technology-based provider of communication services across Europe.

Gamma and Sycurio will deliver trusted and improved payment experiences - enabling secure and seamless payments via digital channels, including messaging, email, and webchat, through Sycurio.Digital branded as Contact Safe Pay.

Sycurio.Digital provides seamless payment experiences across omnichannel contact centers, web and mobile applications, and digital transformation projects. By offering swift and straightforward payment links, Sycurio.Digital enhances customer satisfaction and ensures effortless transactions. With Sycurio, security is always standard.

Gamma will deliver a variety of benefits, including:

  • Enhanced agent and customer experience in Gamma’s Horizon Contact to provide streamlined workflows and seamless interactions
  • Digital payments can now be set up in days, simplifying complexity and enabling businesses to adapt quickly to market demands
  • Increased convenience through the Sycurio platform's self-service capabilities
  • Integration of payment capabilities across all customer touchpoints, enhancing convenience
  • Significant reduction in the cost and burden of maintaining PCI DSS compliance

“Our collaboration with Gamma signifies our commitment to pioneering digital payment solutions, driven by our anticipation of evolving customer needs and preferences," said Salimah Karimbhoy, Vice President of Partner Program and Ecosystems at Sycurio. "This partnership will empower Gamma to facilitate customer engagement across preferred digital channels, thereby enhancing the overall customer, agent, and partner experience.”

Graham Moore, Product Delivery Director, Contact Centre at Gamma, added, "By partnering with Sycurio, we're bringing our customers a robust and secure digital payment solution that effortlessly integrates with our existing communication services. This collaboration highlights our dedication to enhancing customer experiences and supporting businesses to re-imagine their business communications.”

About Gamma

Gamma Communications plc is a leading supplier of communication services in the UK, German, Spanish and Dutch business markets. Gamma is admitted to trading on AIM and employs approximately 1,900 people. With a range of UCaaS, mobile and connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience.

Gamma’s largest market is in the UK where the company’s network-based services are supplied to SME, Public Sector and Enterprise markets through a network of 1000+ channel partners and its own direct sales and support capabilities. Gamma is expanding its UCaaS presence in Europe with a suite of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

Gamma’s vision is for a better-connected world in which we can work smarter for the benefit of business, people, and the planet by developing a strong and sustainable pan-European product set, building a leading position in the UCaaS and CCaaS markets.

For more information about Gamma and its comprehensive range of services, please visit gammagroup.co

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