Sycurio’s single cloud-based solution for contact center, remote agents and field-based operations delivers secure easy to use solutions for voice-based and digital payments across your entire business.
Sycurio.Voice is the globally trusted cloud-based solution for automatically securing your customers’ payment card, banking, and personal data during telephone and automated IVR transactions.VoiceIVRSpeech recognition
Sycurio Payment Card and Banking Protection securely captures and dynamically verifies credit, debit card and bank account information in Card Not Present (CNP), direct debit and ACH transactions to PCI DSS, NACHA, MiFID and PSD2 standards. Personal Data Protection captures personally identifiable and sensitive information such as social security and passport numbers, license numbers, dates of birth for a wide variety of applications including health, identity and verification checks.Credit & Debit CardBank Account (ACH & Direct Debit)Personally Identifiable Information (PII)
Sycurio’s cloud and hybrid platform can help you significantly reduce your PCI DSS scope and compliance costs for voice, IVR, chatbot, messaging and other digital channel payments. And, provide robust toolsets that help with elements of compliance in GDPR, HIPAA, GLBA, and many other privacy and regulatory environments.CompliancePCI DSSGDPRHIPAA
Sycurio’s cloud and hybrid platform delivers all the tools and features you need to manage secure and standards compliant transactions. From infrastructure monitoring, granular reporting and analytics to codeless integrations with partners and clients’ systems we have all the bases covered.Secure Browser
Powerful add-on feature engineered to provide PCI DSS compliant payments without costly system integrations.Report
Insight into payment interactions and call metrics throughout the contact center.Monitor
Real-time visibility of your entire Sycurio.Voice payment infrastructure environment.
The Sycurio.Voice&Digital cloud and hybrid platform overlays with your telecommunication, contact center software, CRM and payment processing (PSP) vendors providing you with a frictionless, secure and easy to manage payment environment across your entire business.
Seamless integration for CRM platforms including Salesforce & EPIC
60+ Leading Payment Service Providers (PSPs)
Enables agentless voice-based IVR payment transactions
Support for global Telephony & Carrier services
Overlays with Contact Center Software Solutions (CCaaS)
Integrates with Unified Communication Software Solutions
Cloud, Flexible Hybrid (Cloud + On-premises) or On-Premises deployment options
Sycurio's Support, Customer Success and Professional Services groups operate on the frontline directly alongside your network, operations and security teams. They are the very best at what they do and ensure your people have fluid access to all our technical resources and deep systems knowledge exactly when they need it.Professional ServicesSupport
Ash heads up Customer Care at Sycurio, a team of dedicated support professionals who deliver exceptional customer experiences and the best in customer service.
Ash joined Sycurio as a product support engineer in 2016 and has played a pivotal role in training, growing and shaping the customer care team across the UK and USA; he assumed the role of Head of Customer Care in 2021
Ash has over 15 years’experience in software industry leading and coaching customer service teams to deliver excellent service and consistently achieve and exceed customer satisfaction KPIs.