The COVID‑19 era didn’t just change how we work—it’s changed how we pay. As people stayed home, digital payment methods surged. But preference and actual behavior don’t always match. What payment channels do people say they like? Which ones are they actually using? And where does trust, security, and privacy come into play?
Our “Pandemic Pushes People to Try New Payment Platforms” infographic pulls back the curtain on those shifts. In it you’ll discover:
How usage of mobile payment apps (Venmo, PayPal, etc.) spiked—even when those apps aren’t always the respondents’ top choice.
What consumers think (and fear) about submitting payment or personal data across channels like phone, social media, email, and more.
Generational differences in payment preferences, trust in remote agents, and willingness to share sensitive information.
The gap between what people prefer vs. what they actually do—and why that matters for your business continuity, customer trust, and compliance.
Download the infographic to see the latest data and trends. It’s perfect for teams looking to align their payment options with what customers actually want—and trust—while maintaining strong compliance and security.