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DestinationCRM on the Semafone & Avaya partnership

Written by Admin | April 12, 2021

Semafone, a provider of data security and compliance solutions for contact centers, today announced a global reseller partnership with Avaya.

This agreement brings Semafone into the Avaya ecosystem and includes the integration of Semafone's DevConnect-certified, secure payment technology with Avaya OneCloud enterprise Session Border Controller (SBC) and enables Cardprotect Voice+ to be deployed and used across all global Avaya OneCloud contact center solutions. Telephone payment transactions can be delivered to Avaya customers in the cloud, via hybrid cloud, or on-premises.